For more info call us on +9613300052

FAQs

Where is the pick up point for public tours?

The meetup point for pick up on all tours is the Beirut Digital District Parking Lot (located on Nassif Yazigi Street، Beirut) and transportation will be included in the booking fee. Please refer to the following Google Maps link for the exact location of the meetup point.

Are food/drinks included?

Lunch and water is included, but you may bring cash money with you if you wish to purchase additional snacks or other items. 


What will the bathroom access be like?

Regular stops at restaurants and local guest houses will be made to accommodate the group’s needs. In addition, most sites and attractions have bathrooms available for use.


If I don’t want to participate in a certain aspect of the tour, may I do so?

Yes. There are places at most sites and attractions for people to wait comfortably while the rest of their group is participating in an activity.


Are the tours suitable for people of all ages and physical abilities?

Yes, but most tours have walking and easy level hiking (see the “About this tour” description for more details on specific tours).


What is the cancellation and refund policy?

You can find this information on the Terms and Conditions page.

 

Will there be a safe place to leave my belongings while participating in activities?

Generally, no. We will be using the same vehicle of transportation throughout the whole tour, so you can leave your belongings there. However, we strongly suggest that you keep all belongings with you at all times. We advise that you bring a small bag for your belongings that you can carry around easily while participating in activities (walking, hiking, etc.).


How far in advance do I need to book a tour?

All tours must be booked at least 24 hours in advance. For more information, please refer to the Terms and Conditions.

 

Can I join a tour late or leave it early?

Yes, as long as it doesn’t intervene with the tour schedule and itinerary.


Is it OK if meet the tour at a destination or take my own car?

No problem, as long as it’s on the way for the rest of the group and you’re on time to the meeting point. If you have any more questions about meeting up with your tour you can WhatsApp or call your tour guide.


Can I pay for the tour by cash or is it only via credit card online?

Yes, you can choose this option when booking your tour. You must book your tour through the site and go through the check out process to be confirmed at a tour event. Upon check out, get to the “Payment” page, select “Cash on Delivery (COD)” where you will be instructed to pay for your tour via OMT. For more information about OMT and cash payment please refer to the “Payment” page upon check out.

You can also always reach us via phone call or on WhatsApp +961 3 300052